Privacy Policy

What This Policy Covers

This page explains how Macclenny Roofing handles information connected to our website and to phone calls with homeowners in Macclenny, Florida, and the surrounding area. Our site is informational. It describes our roofing services and gives you a phone number to reach us. There are no forms, accounts or online payments here.

What You Tell Us on the Phone

When you call to book a technician visit or ask for an estimate, you decide what to share. Usually that is your name, a callback number, the address of the home we would be looking at, and a short description of what is going on with your roof.

We use those details to schedule the visit, prepare your estimate and follow up about the work you asked for. If you have a storm damage claim and ask us to speak with your insurance adjuster, we share only what the claim needs.

What the Website Records on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. These can include your browser type, device, the pages you viewed and a general network address. We look at this to keep the site working and to fix problems, not to identify you.

Cookies and Basic Analytics

The site may use simple analytics cookies that count visits and show which pages people read most. That helps us see whether our pages answer the questions homeowners actually have. You can block or clear cookies in your browser settings, and the site will still work.

Who Sees Your Information

We do not sell your information or hand it to marketers. It stays with the people who need it to do your job, such as our team, a service that hosts or measures the website, or your adjuster when you ask us to involve them. We may also share information if the law requires it.

Children

Our website is meant for adults making decisions about their homes. We do not knowingly collect information from children.

Changes and Questions

If the way we handle information changes, we will update this page. Questions about your information, or a request to correct something you told us, are welcome by phone at (904) 937-1477. We would rather talk it through with you directly.